In a landmark move for the tech industry in Sri Lanka, Register.lk, the nation’s leading domain and hosting provider, has opened its first state-of-the-art Dedicated Domains and Hosting Support Center in Colombo. Located at No 130 High Level Rd, Colombo 00600, this center represents a significant leap forward, equipped with the latest in domain and hosting technology to provide unparalleled service around the clock.
For too long, Sri Lankans have looked abroad for their domain and hosting needs. Seven years ago, Register.lk embarked on a mission to reverse this trend. Today, it holds the highest number of domains and hosting accounts in Sri Lanka. The opening of this new center marks the beginning of a bold chapter, aiming to bring back at least 40% of domains and hosting services currently managed overseas.
The establishment is tailored to cater to the increasing demand for domains and hosting services in Sri Lanka, providing round-the-clock assistance through telephone, chat, tickets, and face-to-face consultations. This initiative sets a new benchmark in customer support, featuring advanced systems designed to significantly reduce the waiting time for customers seeking assistance. Beyond the realm of domain and hosting, Register.lk stands out as one of the most highly reviewed services in Sri Lanka, dedicated to offering all Sri Lankans unparalleled quality and commitment.
Behind this ambitious project are Solution Infinity Pvt Ltd and Name Birth Pvt Ltd, led by Mr. Akhila Praveen, a director of both companies. Praveen emphasizes the importance of providing an optimal working environment for employees, stating, “We’ve invested in creating a support center that not only leads with its technology but also offers a homely atmosphere for our staff. A happy team means happier customers.”
Praveen further clarifies that enhancing services and expanding facilities will not lead to increased prices for customers. “Our mission is clear: we aim to bring every overseas managed website back to Sri Lanka. We offer some of the most competitive rates in the industry, and we’re committed to maintaining these prices to support our vision,” he says. He also highlights the importance of local businesses managing their websites within Sri Lanka, especially given the current economic challenges.
The new center will also host meetings with potential clients for Register.lk’s recently launched website development services, demonstrating the company’s commitment to providing comprehensive digital solutions.
Register.lk’s initiative is not just about domains and hosting services; it’s about national pride. The company is determined to prove that Sri Lanka can host its own digital assets, providing premium services without compromising on cost or quality. With this new center, Register.lk is not just taking a step forward for its business but is also setting a precedent for the entire Sri Lankan tech industry.