The Telecommunications Regulatory Commission of Sri Lanka has issued strong guidelines to curb malpractices in how value-added services are sold by licensed mobile operators in Sri Lanka.
One Time Password (OTP)” verification has been made mandatory for any type of value-added service activation, according to the new guidelines.
“A comprehensive framework and guideline to be adhered by all telecommunication operators was formalised to ensure consumer protection in terms of Value Added Services (VAS) offered by service providers” TRCSL said in a tweet.
The guidelines are now accessible on